Privacy Policy

Introduction

This Privacy Policy describes how Dorset Contract Flooring Limited (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, https://dorsetcontractflooring.co.uk/ (the “Site”), or otherwise communicate with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This policy has been prepared to be compliant with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Information We Collect

We collect information that you provide directly to us when you use our services or communicate with us. The types of personal information we may collect include:

Data Category	Examples of Data Collected	Purpose of Collection
Contact Information	Name, email address, phone number, location	To respond to your inquiries and provide you with our services.
Communication Data	Your messages and any other information you provide when you contact us via email, phone, or our website’s contact form.	To address your questions, comments, and requests.
Website Usage Data	Information about how you access and use our Site, such as your IP address, browser type, and operating system.	To improve our website and services, and for security purposes.

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

How We Use Your Information

We use the information we collect for various purposes, including to:

•Provide, operate, and maintain our services;

•Respond to your inquiries and fulfill your requests;

•Communicate with you about our services, including sending you information about our products and promotions, if you have opted-in to receive such communications;

•Improve our website and services;

•Comply with legal obligations and protect our legal rights.

As stated on our contact form, we will only contact you in conjunction with your enquiry and your details are stored securely. We do not work with third-party marketing organisations.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Under data protection law, you have rights including:

•Your right of access – You have the right to ask us for copies of your personal information.

•Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

•Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

•Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

•Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

•Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

To exercise any of these rights, please contact us at info@dorsetcontractflooring.co.uk.

Cookies

Our website may use “cookies” to enhance your experience. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.